Return Policy

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you need to return an item, please follow our return policy below:

1. Eligibility for Returns:

   • Items must be unworn, unwashed, and in their original condition with all tags attached.
   • Returns must be initiated within 14 days of receiving your order.
   • Certain items such as final sale or clearance items are unreturnable.

2. Return Process:

   • To start a return, please contact our customer service team at tayleeraeclothing@gmail.com for a return authorization.
   • Once you receive the authorization, securely package the item and include the original invoice and return authorization.

3. Shipping Costs:

   • Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.

4. Refunds:

   • Once we receive the returned item and confirm its condition, we will process your refund to the original payment method. Please allow up to 7-10 business days for the refund to appear on your account.

5. Exchanges:

   • If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

If you have any questions about our return policy, feel free to reach out to us. We appreciate your support of our small business.